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  • How is my order packaged?
    All of our cookies are individually wrapped in eco-friendly packaging for maximum freshness. We then pop these into our mailing boxes, with our signature branded greaseproof paper.
  • When will my order be delivered?
    Orders are dispatched on Thursdays via Royal Mail Tracked delivery. You can expect your delicious cookies in 1-2 days from dispatch. Please note any orders placed after 11.59pm on Wednesday will be delivered the following week.
  • How long do the cookies last?
    Our delicious cookies will stay fresh for up to 3 days after delivery (if you can wait that long!)
  • Do you take special requests (e.g. corporate logo on cookies)
    It depends, but please fill out our contact us form and we will certainly do our best to help!
  • Do you offer refunds?
    Sadly as our products are baked fresh, we are unable to accept returns or offer refunds.
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