All of our cookies are individually wrapped in eco-friendly packaging for maximum freshness. We then pop these into our mailing boxes, with our signature branded greaseproof paper.

Orders are dispatched on Thursdays via Royal Mail Tracked delivery. You can expect your delicious cookies in 1-2 days from dispatch. Please note any orders placed after 11.59pm on Wednesday will be delivered the following week.

Our delicious cookies will stay fresh for up to 3 days after delivery (if you can wait that long!)

It depends, but please fill out our contact us form and we will certainly do our best to help!

Sadly as our products are baked fresh, we are unable to accept returns or offer refunds.